Important Announcement for Rainbow Health Clients
With a heavy heart, we, the Board of Directors of Rainbow Health, announced the closure of our organization effective July 19, 2024. Despite our best efforts to navigate the financial challenges that have confronted us, we have reached a point where continuing operations is no longer sustainable.
For decades, Rainbow Health has been a cornerstone in providing essential services to the LGBTQ+ community, individuals living with HIV, and those facing barriers to equitable healthcare. Our dedicated staff, volunteers, and partners have worked tirelessly to uphold our mission of promoting health, wellness, and equality for all. This decision was not made lightly. We are collaborating with HIV and LGBTQ+ community partners to identify and implement viable transfer service options whenever possible.
Our primary concern now is to ensure a smooth transition for our clients, staff, and the broader community. We are actively working with local organizations to continue providing the critical services that our clients depend on. Clients will be informed of alternative care options, and we will facilitate the secure transfer of medical records in accordance with HIPAA guidelines.
To our dedicated staff, we extend our deepest gratitude. Your unwavering commitment and compassion have made a profound impact on the lives of countless individuals. We regret the hardship this closure may cause and are committed to providing support during this transition, including access to the Employee Assistance Program (EAP) and guidance on unemployment benefits.
We also want to thank our donors, grantors, and community partners for their steadfast support over the years. Your contributions have enabled us to serve and advocate for some of the most vulnerable members of our community. We encourage you to continue supporting local organizations that will take over these vital services.
Thank you for being part of the Rainbow Health community.
Additional Resources & FAQs
Additional Resources
Our Violet Directory is a valuable resource available to anyone needing services. It includes HIV-specific resources, LGBTQ+ and Aging resources, and a select few educational articles.
Mental Health Support: If you are suicidal or in crisis, please call the Suicide and Crisis Lifeline at 988, press 3 for LGBTQ+ support. For non-emergency mental health help, you can call NAMI at (651) 645-2948.
General Assistance: Contact United Way by calling their 211 helpline. The United Way is a free, statewide resource available to anyone needing services, including physical and mental health resources, housing, utility assistance, food, employment support, crisis interventions, and more.
FAQs (Frequently Asked Questions)
What happened to Every Penny Counts (Emergency Financial Assistance)?
The Every Penny Counts program is closed and is no longer providing assistance. Please reach out to your Medical Case Manager, Clinic staff, County worker, County Economic Assistance. First Call for help at 211 or DHS customer service at (651) 431-2398 for resources.
What resources are available for people living with HIV to get help and support in Minnesota?
How do I get a copy of my medical records?
Please email info@rainbowhealth.org, and we will call you to work on this.
How do I get a copy or transfer my behavioral health records from my therapist?
Please email clinic@rainbowhealth.org and we will work with you on this.
How will I receive my transportation services?
The Transportation Program is also closed.
- Metro Mobility is a shared public transportation service for people with disabilities who are unable to use regular fixed-route buses, their phone number is (651) 602-1111.
- The Senior Linkage Line helps seniors find help with many types of needs, including transportation services. Their phone number is +1 (800) 333-2433.
- Veterans Linkage helps veterans and their families find help with many types of needs, including transportation services, their phone number is +1 (888) 546-5838.
- Disability Linkage helps people living with disabilities find help with many types of needs, including transportation services. Their phone number is +1 (866) 333-2466.
Who can I contact for immediate assistance or support during this transition?
For mental health crises, call the Suicide and Crisis Lifeline at 988, press 3 for LGBTQ+ support. You can contact United Way for other services by calling their 211 helpline.
My insurance denied my claim. What should I do?
If your insurance has denied a claim for services provided by Rainbow Health, please email clinic@rainbowhealth.org with the details of your situation. We will work with you and your insurance company to address the issue and provide the necessary documentation to support your claim.
Contact Information
If you have any questions or concerns, please contact us at info@rainbowhealth.org. We are here to support you during this transition.